Free Colour Consultation Terms and Conditions

Free Colour Consultation Terms and Conditions

Offer restrictions

You must be at least 18 years of age to book in for your Colour Consultation.

Offer period

1. The Bristol Free Colour Consultation offer (Offer) commences 15 October 2016 and ends on 30 June 2020 (Offer Period).


2. During the Offer Period, customers can request to book their free 30 minute in-store Colour Consultation.

3. Customers will be able to select their preferred time and date at a participating store by making a bookings online at or by calling the following participating stores:





Albion Park Rail

Bundaberg (East)




Burleigh Heads



Castle Hill


Clifton Hill






Coffs Harbour

Mount Isa



East Maitland












Guildford West












Marsden Park








Parramatta (Nth)




Port Macquarie




Taylors Beach




Warners Bay




Warners Bay








4. Once a booking has been made, the participating store will provide confirmation of the appointment by email or phone

5. At the Colour Consultation, the customer can discuss any of their painting requirements with the consultant, such as how many rooms they wish to paint, the interior and exterior, any colour preferences and what they are trying to achieve in their home.

Details of Colour Consultation

6. The customer will receive a free 30 minute, in store, Colour Consultation with a trained Bristol consultant. As part of the Colour Consultation, the customer will receive:

  • personalised colour and product advice;
  • brush out of the selected colour; and
  • two completed detailed colour/ paint specification sheets.

7. The customer needs to bring to the appointment any items that will assist in the Colour Consultation, including: house plans, photos, carpet or tile swatches, inspirational ideas, or an example of their favourite colours.

8. If the customer requires further assistance in the form of an in home consultation, a fee will be applied for this service. The fee for this services will be calculated at the time of making the requested booking.

9. The Colour Consultation is undertaken in good faith to satisfy the customer's individual requirements. Responsibility for the final colour selection rests with the customer and it is the customer's responsibility to carefully consider their choice before proceeding.

10. The paint specification sheets provided to the customer are designed to act as a guide for the customer only. Any reference to quantities made within the paint specification sheets are approximates only.

11. The colour consultant will not be responsible in ensuring that the finish is to a high quality. It is the customer's responsibility to ensure that surfaces are correctly prepared and products have been used in accordance with their product specifications.

12. The colour consultant will not be responsible for any colour inaccuracies. Colours will vary between paint chips on colour cards and when it is painted on a wall. Colours may also be affected by a reflection of another light source, such as external and internal lighting. It is recommended that the customer uses a sample pot to confirm the paint colour prior to purchasing a full pot.

13. It is the customer's responsibility to check with their local council, national trust, or other authority whether there are any mandatory colour restrictions.

14. The consultant has no control over internet or mobile telephone communications, networks or lines, bugs viruses and server problems and accepts no responsibility for any problems associated with booking or confirming the consultation for whatever reason.

15. Nothing in these website terms limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other relevant implied warranties (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the consultant (including its respective officers, employees and agents) excludes all liability (including negligence), for any loss or damage, whether direct, indirect, special or consequential, arising in any way out of the consultation. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

16. By taking part of this offer, the customer agrees that the consultant may (either directly or through its contractors or agents) collect and use your personal information to assist in conducting this offer, and may also store this information in its database and use the information for future promotional and marketing purposes regarding its products. Where you have directly consented, the consultant may disclose your personal information to its related companies and to third parties service providers (including marketing agencies).

17. If any act or omission, event or circumstance occurs which is beyond the reasonable control of the consultant and which prevents the consultant from complying with the offer, the consultant will not be liable for any failure to perform or delay in performing its obligation and the consultant reserves the right (subject to any applicable law) to cancel, terminate, modify or suspend the consultation.

18. If the consultation is not capable of being conducted as reasonably anticipated due to any reason beyond the control of the consultant, the consultant reserves the right, in its sole discretion, to the fullest extent permitted by law to modify, suspend, or cancel the consultation, as appropriate.

19. This Offer is made by PPG Industries Australia Pty Limited ABN 82 055 500 939 of 9 Birmingham Avenue, Villawood, NSW, 2163.